At CareAbility, we value your feedback and are committed to providing safe, high-quality support. Your feedback helps us improve our services, and we take all complaints seriously.

You can provide feedback or make a complaint by:

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📞 Calling us: 0400 765 544

📧 Submitting feedback online: Use the Feedback Form below and our team will review your concerns.

 

We aim to acknowledge and respond to all feedback and complaints within 24 to 48 hours.

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NDIS Complaints

If you are not comfortable raising a complaint with us directly, or if you are dissatisfied with our response, you may contact the NDIS Quality and Safeguards Commission:

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🌐 https://www.ndiscommission.gov.au
📞 1800 035 544

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We are committed to ensuring every participant feels heard, respected, and supported throughout the feedback and complaints process.