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Policies & Procedures

Please familiarise yourself with CareAbility's Policies & Procedures. These policies & procedures are required to be adhered to by CareAbility Staff and Families and are strictly upheld.

Reportable Incident,

Accident and Emergency

Policy and Procedure

Child Safe Environment Policy and Procedure

Zero Tolerance

Policy and Procedure

Corporate Governance

Policy and Procedure

Children and Young People Complaints Policy and Procedure

Complaints and Feedback

Policy and Procedure

CareAbility acknowledges the Bunurong people of the Kulin Nation, as well as all Aboriginal and Torres Strait Islander peoples, as the Traditional Custodians of the lands on which we live, work, and support our participants. We pay our respects to Elders past and present.

We are committed to fostering a safe, welcoming, and accessible space for everyone. We celebrate diversity across all backgrounds, ages, abilities, neurodivergences, cultures, sexualities, and gender identities. LGBTIQA+ people are valued and supported here.

Participant Links

Complaints & Feedback

Policies & Procedures

NDIS Pricing 26/27

Registration Groups